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Returns

Once your order is placed, we are no longer able to cancel the order or change the shipping address. 

Returns are only applicable to our waist trainers. All shapewear sales are FINAL SALE.

Please note that we do not exchange or return products once the tag is detached. 

If you are not satisfied with your purchased size, we are more than happy to exchange it for your perfect fit (subject to our terms and conditions below).
Please Note: NUDE SHAPES will not process a return for the reason of Change of Mind, or any similar reasons including the item being sold for a lower price anywhere at any time.

 

REQUIREMENTS FOR EXCHANGES

  • Unworn
  • Unused 
  • Unstained
  • Unwashed
  • All tags attached
  • No smells other than natural product smell
  • No animal or pet hair
  • No stretch marks or permanent wrinkles 
  • Original packaging

HOW TO MAKE YOUR EXCHANGE OR RETURN

  1. Returned items must be shipped to us by the customer within 30 days of receiving the order.
  2. Damaged or Defective items must be shipped to NUDE SHAPES Shapewear by the customer within 7 days of receiving. 
  3. Returns will be subjects to a return shipping fee, which will be arranged by the customer. Shipping costs are non-refundable.
  4. Returning items must be shipped with the return label provided by us, otherwise we cannot guarantee that we will receive your item.
  5. A return/exchange notification must be sent to NUDE SHAPES Shapewear using the contact form requesting the return address, including your original order number and reason for the return/exchange.
  6. To be eligible for a return or exchange, your item must be unused and in the same condition that you received it, with all tags attached and in the original packaging. Any use of 15 minutes is considered worn. Any item not in its original condition, is damaged, dirty or missing parts for reasons not due to our error is not eligible for return. 
  7. Any item that is returned more than 30 days after delivery is not eligible for return. 
  8. Returns are always subject to approval.
NUDE SHAPES Shapewear is not liable for lost, damaged or incorrectly addressed returns made by the customer and will not issue a store credit return unless the returning package is correctly delivered to us, using the correct return address and notifying us prior to your return.

AMAZON 

All orders purchased on www.amazon.com are entitled to a 30 day return policy IF tags are attached and the product is in unused/unworn condition. Any use of 15 minutes is considered worn. Products MUST be tried on over clothing.
To place a return on Amazon please read the blog post here. Amazon returns MUST be placed through your amazon.com account and not through our website. 

REFUNDS 

We accept returns for store credit of unused and undamaged items according to our returns policy above. 
NUDE SHAPES Shapewear will process the return, subject to the above conditions being met, of acceptance within 5 business days of receiving the returning item/s.
Please note that shipping costs are non refundable. 

LATE OR MISSING REFUNDS  

If you haven’t received your store credit yet, first check your email spam folder. 
If you’ve done the above and you still have not received your store credit yet, please contact us using the contact form.

SALE ITEMS 

Only regular priced items are eligible for a store credit. Items marked as sales items are FINAL SALE and cannot be exchanged or returned.