FAQs
DO YOU OFFER HELP WITH SIZING?
We are more than happy to help you with sizing. Contact us here or send us a direct message via chat mentioning your waist circumference. You can also attach a photo of your waist so that we can advise you the best possible way.
DO YOU OFFER PLUS SIZES?
WHEN WILL MY ORDER SHIP?
Once processed US orders are delivered within 3 - 5 business days.
International orders when processed may take up to 8 - 14 business days for delivery.
HOW CAN I TRACK MY ORDER?
Once your order has been dispatched, you will receive an email confirmation and Facebook Messenger notification with your tracking information. This will allow you to track your order.
If you did not receive this or require any further information about your delivery please contact us at here.
WHAT IS YOUR RETURNS AND REFUNDS POLICY?
Please click here to see our return policy.
AM I LIABLE FOR IMPORT TAXES OR DUTIES ON MY ORDER?
We take every effort to ensure you receive your order as soon as possible, however please be aware that your order (if international order) may be subject to additional fees.
Import duties and taxes are the responsibility of the customer.
We recommend you check your local customs website for estimated costs prior to ordering.
We do not take responsibility for any extra fees which may be applied via customs and duty offices in your receiving country. Payment of these is necessary to release your order from customs on arrival.
If a package is refused at delivery, the customer will be held responsible for the cost of returning the item back to the United States. These costs will be deducted from the customer return. For more information about taxes & duties please click here.
CAN I CREATE AN ACCOUNT?
Register for an account and enjoy the following benefits:
• Track your orders and review past purchases
• Save your addresses for quicker check out
• Manage your account details, address book and email preferences