How To Return My Amazon Order
Did you buy our waist trainer on Amazon and sadly it doesn't fit? No problem at all. Amazon is a great shopping platform and it is very easy to return your products as well!
Here's how to place a return:
Step 1: Ensure your product meets the requirements for a return:
- All tags attached
- No stretch marks or permanent wrinkles on items
- No animal or pet hair
- No deodorant stains
- No broken hooks
- All original marketing materials included
- No smells other than natural product odours
- Original packaging
- Within 30 days of the original purchase date
You can read our full return policy by clicking HERE.
Step 2: Log into your Amazon account and click on “Your Account” then scroll to “Your Orders”.
Step 3: Find the product that you wish to return and select “Return or replace items”
Step 4: Amazon will ask you for the reason for your return. If you received a size that doesn't fit, please select "Bought by mistake".
Step 5: Select the method of refund. Would you like it to be refunded straight to your credit card or refund to your Amazon account balance?
Step 6: Select your return method. Would you like to drop it off at the post office? Will you print your own shipping label and drop it off at an Amazon locker? Or do you want UPS to pick the product up at your house? Each method will have a different cost associated with it.
Step 7: Amazon will process your refund once they receive the product and inspect its condition, usually within 3-5 business days from the day that they have received it.
If you would like to exchange it for another size, we encourage you to place a new order at this point while your refund is being processed. Please note that Amazon, unfortunately, doesn't allow exchanging the size directly.
If you have questions about your return you can reach out to Amazon directly through your Amazon account. We at NUDE SHAPES aren't able to give you any information about your Amazon order because they handle the entire fulfilment and shipping process. Only you can call in requesting information about your order.
If you would like to exchange it for another size, we encourage you to place a new order while your refund is being processed. Please note that Amazon doesn't allow exchanging the size directly.